Terms of the City car rental agreement

When renting a car from CITY Car Rent, it is not necessary to have a credit card, a debit card is also suitable.
When renting a vehicle, the deposit is 200EUR and it is booked from your bank card. This amount is not deducted from your account when renting the vehicle, but is reserved

Adding additional drivers to the rental agreement is free of charge!

Car rental agreement addendum – CITY Car Rental (hereinafter the lessor) – general terms and conditions for vehicle rental.
The responsible person specified in the contract (hereinafter the renter)

1. City car rental (the lessor) rents vehicles to individuals who are at least 19 years old and have a valid driver's license. The rental agreement can be signed by a person who holds a valid driver's license. A valid driver's license, passport or ID card, and a personal, unrestricted credit card (VISA, Mastercard) are required for the rental. Maestro bank cards cannot be used to sign the agreement. According to the rental agreement, the lessor rents the vehicle specified in the contract according to the terms outlined in the rental agreement. The renter is required to pay an advance for the entire rental period along with a deposit, as indicated in the agreement.

2. Smoking and consuming alcoholic beverages are prohibited in the vehicles. A penalty of €200 will be charged for violation of this rule.

3. The renter must visually inspect the vehicle before taking possession to ensure its suitability, compliance with the terms, and good condition. Signing the contract means that no claims will be made later, and the renter agrees with the terms specified in the contract.

4. The renter is obliged to refuel the vehicle only with high-quality fuel specified for the vehicle. Any damage caused by poor-quality fuel will be borne by the renter.

5. The renter must immediately notify the lessor about a traffic accident, collision, theft of the vehicle and/or its parts, injuries, or any other incident involving the rental vehicle (without leaving the scene). Upon the lessor's request, the renter must contact the emergency services or the police. The renter must not accept potential liability or release anyone from possible liability after the incident without the lessor's consent. The client must record the names, phone numbers, and addresses of participants and/or witnesses and must not rely only on verbal information. Failure to comply with the above will result in the renter being fully responsible for the damages, the cancellation of the comprehensive insurance, and a penalty of €290.

6. Damages resulting from a traffic accident, theft, or intentional or unlawful actions of a third party will be borne by the renter to the extent not covered by insurance (including the deductible).

7. In case of a technical malfunction, the renter must notify the lessor within 24 hours, who will provide instructions or fix the malfunction as soon as possible. Damages resulting from the vehicle malfunction (such as accidents, traffic incidents, trip cancellations or disruptions, or damage resulting from failure to perform work or other obligations between the renter or another driver and a third party) are not subject to compensation by the lessor. If possible, the lessor will provide a replacement vehicle within Estonia. If a malfunction occurs during the rental period and there is no intentional or negligent behavior from the renter causing the malfunction, the renter may request a discount of up to 10% of the agreed rental price for the rental period if the lessor cannot provide a replacement vehicle.

8. Taking the vehicle across the state border of the Republic of Estonia is prohibited without prior written consent from the lessor. Otherwise, the lessor has the right to demand a penalty of €900 from the renter.

9. After signing the rental agreement, the responsibility for the vehicle documents passes to the renter. It is prohibited to leave vehicle documents and valuable items in the car. In case of loss of vehicle documents, City Autorent will charge a penalty of €200.

10. For comprehensive insurance, the deductible is based on the vehicle or contract terms, starting from €350, as indicated in the contract (section F). In case of theft, the deductible is specified in section F of the contract. If the insurance company refuses to pay out the insurance compensation in case of an incident, or if the terms of the contract have been violated or the incident is not covered by insurance, the renter is obliged to compensate the lessor for all incurred damages.

11. The following mileage restrictions apply to vehicle rentals: for cars and minibuses, 350 km/day, and for vans, 400 km/day. The domestic mileage restrictions in Estonia are as follows: for cars, 3000 km/month, and for minibuses, 4000 km/month. Exceeding the mileage limits will incur an additional charge of €0.20/km. The mileage limit can be adjusted in writing by prior agreement with the lessor. Outside Estonia, the charge will be based on a prior price quote.

12. If the rental fee is not paid on time, the renter is obliged to pay a penalty of 5% per day on the overdue amount.

13. The renter is obliged to use the vehicle in accordance with the manufacturer's manual and good practice.

14. The renter is obliged not to use the vehicle for illegal activities or unlawful purposes, as well as for towing, car racing, training, etc. Otherwise, the lessor has the right to demand a penalty of €1400 from the renter and compensation for any damages caused. Driving the vehicle under the influence is also considered illegal and intentional behavior.

15. The renter is obliged to use the vehicle only on roads that are considered roads according to the Road Act.

16. Rentnik ehk sõiduki eest vastutav isik on kohustatud Sõidukit mitte üle andma kolmandatele isikutele kasutamiseks v.a. teisele juhile, kes on märgitud käesoleval lepingul. Kui Rentnik annab Sõiduki üle kolmandale isikule, kannab Rentnik täies ulatuses Rendileandjale või kolmandatele isikutele tekitatud kahju ka juhul, kui sõiduk on kaskokindlustatud ning tasub lisaks leppetrahvi summas 40EUR.

17. During the rental period, the renter is obliged to take proper care of the vehicle, eliminate any defects in accordance with the conditions outlined in § 345, subsection 1 of the Law of Obligations (except in the case of an accident), and inform the lessor in advance. The renter or another driver is obliged to ensure the vehicle is in good technical condition before each trip and to monitor the vehicle's technical condition during the journey. In case of a technical malfunction, the renter must stop driving until the issue is resolved. The renter is also obligated to check the levels of oils, other fluids, and tire pressure. If the damage to the vehicle is caused by the lack of oils, fluids, or tire pressure in the system, the renter will bear all repair costs. In case of a tire burst or deflation, the renter must repair the damage or replace the tire at their own cost; otherwise, the lessor will perform the repair for an additional fee.

18. The renter is obliged to do everything possible to prevent any damage to the lessor and third parties.

19. In case of damage to the lessor and/or third parties, or loss of documents or items, the renter or the designated driver is obliged to provide the lessor with a written explanation of the incident by email or registered letter during the rental period and no later than 24 hours after the incident.

20. If the renter's contact details or phone number change, they must immediately inform the lessor in writing.

VEHICLE RETURN

21. Upon returning the vehicle to the lessor, both parties must visually inspect the vehicle. If the lessor is not present during the return, this does not exempt the renter from responsibility for any damages. Any damages must be noted in writing or captured in a clear photo. The lessor may submit claims to the renter for damages or other identified defects within 30 days after the rental period ends, even if the deposit has already been refunded. The deposit paid by card will be released within 1-14 days. The lessor has the right to make payments from the renter's bank card (to pay for rental period charges, traffic fines, penalties, and other costs arising from the rental agreement).

22. The vehicle must be returned clean or as agreed upon. The deposit will be refunded, or the deposit reservation will be released to the renter within 3-14 days after the rental period ends. If the vehicle is returned with less fuel, the renter must pay for the missing fuel plus a refueling fee of €15. The renter has the right to return the car unwashed/uncleaned by paying the lessor €15 for a car or €25 for a minibus/van (this will be deducted from the deposit or charged to the bank card). If the vehicle requires chemical cleaning or interior cleaning upon return, the renter must pay an additional fee of €35-80.

23. The renter is obliged to return the vehicle to the lessor at the agreed time upon the end of the rental period as specified in the contract (unless the contract has been extended in writing beforehand). If the vehicle is returned late, the renter is obliged to pay the rent for the delayed period at three times the normal rental rate, along with a penalty of €300. The renter is also responsible for any financial loss the lessor incurs due to the delay.

24. The vehicle must not be abandoned. In case the vehicle is abandoned, comprehensive insurance will not apply automatically (even if a comprehensive insurance contract is in place), and the renter will be liable for all arising costs and damages, in addition to a penalty of €1500.

25. If the vehicle is returned to a paid parking lot without prior written agreement from the lessor, the renter will be responsible for all parking-related costs.
Rendiperioodil saadud ja rentniku poolt tasumata või saadud trahvid nõutakse rentnikult välja, millele lisandub administreerimistasu 15EUR ja käibemaks. Trahvidest millest rentnik rendileandjat ei teavitatud, lisandub ka leppetrahv summas 300EUR.

26. The renter is fully responsible for any missing or replaced parts and accessories of the vehicle.

27. In the case of early return of the vehicle or leaving a larger amount of fuel in the tank, the renter is not entitled to request a refund of the prepaid or any other amount.

28. Payment Terms. By signing the rental agreement, the renter (client) authorizes CITY Õigusbüroo OÜ to make payments from their credit and/or debit card or other payment methods accepted by the lessor. At the beginning of the rental agreement, during its term, or later, the lessor has the right to pre-authorize a payment equal to the estimated rental cost, the vehicle's deductible, a full tank of fuel, and any associated refueling service fees related to the rented vehicle.
Klient on vastutav kogu üürilepingu maksumuse tasumise eest ka olukorras kui maksjaks on märgitud kolmas osapool.

29. In the case of an accident, damage, or any other reason that renders the vehicle inoperable, the renter is responsible for covering the transportation costs of the vehicle to Tallinn, to the address specified by the lessor.

30. The lessor has set the maximum speed limit for the vehicle at 140 km/h on highways and 70 km/h in the city. If the renter exceeds the maximum speed limit set by the lessor, they are fully responsible for any damages. Additionally, a penalty of €690 must be paid.

31. For correspondence, phone calls, or other violations related to the rental agreement or use of the vehicle, an administrative fee will be charged to the renter, calculated at an hourly rate of €120 (e.g., recovering unpaid parking fines, etc.). The minimum fee is €40.

The rental agreement and its terms take effect from the moment the vehicle rental agreement is signed. The renter confirms with their signature that they agree to the rental terms, have received them, and have read them understandably.

Lessor: Renter: